The Information We Collect Directly From You
1. Account Information
When you sign up for the Services or to receive our products, you will be required to provide us with information such as your name, e-mail address, shipping address, billing address, and phone number. When you become a customer of ours, we assign you a User ID. We will also collect information about your pet, such as your pet’s name, medical information, and preferences.
2. Billing Information
When you sign up or make a purchase, you will be required to provide certain information in addition to the information noted above. Such information may include payment card information and billing addresses (“Billing Information”). All transactions are processed by outside payment processors.
3. The Information We Collect Automatically From Your Device
4. Accessing and Modifying Personal Information and Communication Preferences
If you have registered for the Services, you may access, review, and make changes to information associated with your account. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Woofly’s marketing emails. Registered users cannot opt out of receiving transactional e-mails related to their account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
5. How We Use Your Information
We use your information to process transactions; provide you with the Website and the Services; solicit your feedback; inform you about our products, services, upcoming events, and special promotions; administer and process contests, promotions, and sweepstakes; provide customer support; troubleshoot issues with and improve the operation of our Website and Services.
6. How We Share Your Information
We may also share your information with our service providers in order to administer our contests, promotions, and sweepstakes (in which case we would share the information with our third-party promotional and marketing partners). We may also share your information in order to analyze information about our customers in aggregate form in order to operate, maintain, manage, and improve the Website and the Services. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and Services to current and prospective business partners and to other third parties for other lawful purposes.
We may also share your information with an entity who purchases any part of our business or assets in connection with the transaction. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, your information may be part of the transferred assets.
And to the extent permitted by law, we may also disclose your information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Woofly or others.
7. How We Protect Your Information
We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures. Unfortunately, the transmission of information via digital means is not completely secure. Although we implement and maintain reasonable measures to protect your information, we cannot guarantee the security of the information transmitted to us; therefore we do not assume any responsibility for any transmission of your information which you do at your own risk.
9. External Websites
11. How to Contact Us